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At filmiclab.com, our dedicated team of specialists is positioned worldwide, eagerly awaiting to provide you with expert support.
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INSTALL

PROFILES

LEARN HOW
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INSTALL

PROFILES

LEARN HOW
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INSTALL

PROFILES

LEARN HOW

FAQs

Why Are My Profiles Not Showing Up Even Though It Said They're Already Installed?
If you've successfully installed your profiles but can't seem to find them, the most common reason is that you might be looking in the wrong section. It's important to distinguish between Profiles and Presets in Lightroom, as they are located in different areas of the software.

Make sure you are navigating to the Profiles section, not the Presets. Here’s how:

     1.Open Lightroom and go to the Develop module.
     2.On the right panel, look for the area titled "Profiles". This is separate from the Presets panel, which is usually found on the left panel.
     3.Click on the "Profiles" section to open the Profile Browser.
What Software Do I Need to Use Filmiclab’s Products?
Our digital products are designed to be compatible with Adobe Lightroom and Photoshop. Please make sure you have these applications installed before purchasing our digital products.
Do You Have a Capture One Version?
No, we do not offer a version for Capture One. The reason is that Capture One does not support LUTs (Look-Up Tables), which are essential for our profiles to achieve consistent color grading and film emulation. LUTs allow us to apply precise color transformations that ensure our profiles deliver the intended look across different images and cameras. Without LUT support in Capture One, we cannot create compatible profiles that maintain the quality and consistency our users expect.
What's Your Refund Policy?
Due to the digital nature of our products, FilmicLab maintains a 'no refund' policy. We encourage customers to read the product descriptions carefully and contact us with any questions before purchasing.
Can I Share Your Profiles With My Team Or Friends?
Each purchase grants a license for individual use. If you're interested in a multi-user license or have questions about sharing, please contact us at hello@filmiclab.com for more information.
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hello@filmiclab.com

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